Presentation
Understanding Operator Stress in Pipeline Control Rooms Field Observations and Ergonomic Implications
SessionWednesday Poster Session
DescriptionPipeline control room operators face compounding stressors from rotating shift schedules, dense alarm-driven interfaces, cognitive-intensive shift handovers, and sociotechnical communication gaps. This paper presents field observations conducted during a two-day site visit to an active natural gas and liquid pipeline control room. Through direct operator shadowing and informal interviews, we identified multidimensional, cyclically patterned stress sources rooted in circadian disruption, hypervigilance, transition-period cognitive load, and communication-induced ambiguity. Environmental design elements partially modulated these demands. Findings directly inform a Digital Twin Control Room Simulator under development, embedding empirically observed stressors to support human-centered interface design validation and operator resilience research.
Contributor
Alternate Presenter
Event Type
Poster
TimeWednesday, October 21st5:30pm - 6:30pm PDT
LocationSummit Pavilion
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